Overview

These Terms of Service apply to your use of the Monsoon website and online store. By visiting the website, creating an account, placing an order, or contacting us through the website, you agree to follow these terms.

Throughout these terms, “Monsoon,” “we,” “us,” and “our” refer to Monsoon. “You” and “your” refer to the customer, visitor, or user of the website.

Acceptance of Terms

By using the Monsoon website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.

We may update these terms from time to time. The version posted on this page will apply to your use of the website from the date it is published.

Online Store Terms

You may use the Monsoon website only for lawful shopping, browsing, account, and customer service purposes. You agree not to misuse the website, interfere with its operation, or attempt to access areas or systems that are not intended for public use.

• You must provide accurate and current information when placing an order or contacting us.
• You are responsible for keeping account login details secure, if you create an account.
• You must not use the website for fraudulent, harmful, or unauthorized activity.
• You must not copy, scrape, reproduce, or misuse website content without permission.

Product Information

Monsoon aims to present product information, descriptions, images, colors, sizes, pricing, and availability as clearly as possible. However, product display may vary depending on your device, screen settings, or browser.

Product information is provided for general shopping guidance. Please review all product details, size information, materials, care notes, and order information before completing your purchase.

Pricing and Availability

Product prices and availability may change without notice. Items shown on the Monsoon website may be limited in quantity or may become unavailable after being added to your cart.

We reserve the right to correct errors, update product details, adjust pricing, or cancel an order where information was inaccurate, incomplete, or unavailable at the time of processing.

Orders and Payment

When you place an order with Monsoon, you agree that the information you provide is accurate, complete, and authorized for the purchase. Orders are subject to acceptance, payment review, product availability, and standard order processing.

If an order cannot be accepted or completed, we may contact you using the information provided at checkout or cancel the affected order or item.

Shipping Reference

Monsoon offers Free Worldwide Shipping as described in our shipping policy. Shipping timelines, processing details, tracking updates, destination availability, and customs-related handling are explained in the shipping policy.

Delivery dates are estimates unless expressly stated otherwise. Shipping may be affected by order volume, destination, customs review, local delivery conditions, weather, holidays, or other circumstances outside standard handling.

Return Reference

Monsoon offers 30 Days Free Returns as described in our return policy. Return eligibility, item condition, refund timing, exchanges, and damaged or incorrect item support are covered in the return policy.

Customers must follow the return instructions provided by customer support before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available, you are responsible for maintaining accurate account information and protecting your login credentials. You agree to notify us if you believe your account has been used without authorization.

Monsoon may restrict, suspend, or remove account access where misuse, fraud, security concerns, or policy violations are suspected.

Prohibited Uses

You agree not to use the Monsoon website or services for any prohibited purpose, including but not limited to:

• Violating applicable laws, regulations, or third-party rights
• Submitting false, misleading, or fraudulent information
• Attempting to interfere with website security or functionality
• Uploading or transmitting harmful code, malware, spam, or disruptive content
• Using automated tools to scrape, copy, or overload the website
• Impersonating another person or using another customer’s account without permission
• Using website content, product images, branding, or text for unauthorized commercial purposes

Intellectual Property

The Monsoon website, including its design, layout, text, graphics, product images, logos, icons, and other content, is owned by Monsoon or used with permission. These materials are protected by intellectual property and related rights.

You may view and use the website for personal shopping purposes only. You may not copy, reproduce, publish, modify, distribute, or commercially exploit website content without written permission.

Third-Party Links

The Monsoon website may include links to third-party websites, services, or payment platforms. These links are provided for convenience and may be subject to separate terms, policies, and privacy practices.

Monsoon is not responsible for the content, accuracy, security, or practices of third-party websites or services that we do not control.

Disclaimer

The Monsoon website and online store are provided on an “as available” basis. We work to keep the website accurate, secure, and accessible, but we do not promise that the website will always be uninterrupted, error-free, or free from technical issues.

Product availability, website access, order processing, and delivery may be affected by circumstances outside our reasonable control.

Limitation of Liability

To the fullest extent permitted by applicable law, Monsoon will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, product availability, order delays, or reliance on website information.

Nothing in these terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

Changes to Terms

Monsoon may update these Terms of Service at any time by posting a revised version on this page. The “Last updated” date will show when the terms were most recently revised.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have questions about these Terms of Service, your order, store policies, or customer support, please contact Monsoon.